It then allows users to automatically view and manipulate the separate documents before exporting them to popular file formats and content management solutions such as ApplicationXtender. Built within the ISIS architecture, it enables users to better manage paper by scanning it in batches and transforming it into digital content. QuickScan Pro is EMC Captiva’s full-featured document scanner software and imaging solution for high-speed scanning, image enhancement, OCR, viewing, annotation, printing, and storing images for both black-and-white and color pages. “When combined with EMC Documentum ApplicationXtender, customers can dramatically improve business processes and quickly find critical information when they need it.”
The new OneTouch Link takes ease-of-use one step further by reducing the scan process and the user training time into a single step,” said Barry Ruditsky, EMC’s Vice President of OEM Sales and ISV Business Development, Content Management and Archiving. “QuickScan Pro is designed for ease of use with same day implementation, pre-configured profiles and barcode recognition capabilities that allow users to batch scan documents without the need for separator sheets. The link, created with the Visioneer OneTouch® Links Software Development Kit (SDK), allows users to scan batches of documents into QuickScan Pro with the touch of a single button and automatically export them to EMC® Documentum ® ApplicationXtender®. Pleasanton, CALIFORNIA - December 11, 2007- Visioneer, Inc., a leader in intelligent imaging solutions today announced a certified Visioneer OneTouch® Link to EMC® Captiva’s® QuickScan™ Pro. It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.ĭatalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.Maximum Performance Scanning, Image Enhancement, Barcode Recognition, Printing, and Exporting to EMC Documentum ApplicationXtender in One Touch Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.ĭatalogic’s Customer Services Organization offers a wide and complete range of post-sales services ( EASEOFCARE Agreements). The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.Ĭustomer Services will ensure a lean and consistent response path to each request. Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
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